Scales are good. Weigh more less normally (spread by 10 grams), for home use just right.
28 Sep 2019 15:50
Super fast delivery, reliable scale!
24 Sep 2019 03:47
21 Sep 2019 15:23
11 Sep 2019 05:07
Ordered scales 11,07, 02019 with illumination, the parcel received 11,09, 2019. Scale without backlight
5 Sep 2019 11:09
Delivery to kolomna 3,5 months is just horror! Tavar i advise, but there is no delivery.
29 Aug 2019 02:18
Dear store! Thank you very much for the prompt delivery of weights. the only wish, package the goods more seriously, not in a cellophane bag. (it is not serious and unsafe), i was lucky, the body of cracks does not have. Success in trade.
27 Aug 2019 06:34
22 Aug 2019 04:51
The goods went 2,5 months but arrived
16 Aug 2019 06:31
Funguje dle očekávání.
15 Aug 2019 06:21
The parcel went for a long time. Packed badly when opened a package of it flowed water scales were wet as not strange scales work perfectly crash test passed on perfectly batteries inserted into wet scales
14 Aug 2019 10:36
The goods came quickly, the track was tracked. Scales work.
13 Aug 2019 23:00
Very good, is the 2nd.
13 Aug 2019 14:20
13 Aug 2019 10:26
Delivery two months, otherwise everything is fine, the scales are good, tested on postal scales, the error of 1-3 grams, the store respect, you can take
13 Aug 2019 06:47
To kazakhstan parcel, from the day of order came for a month. Packed in package. Description corresponds. There is a manual in english and chinese. Seller recommend.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Online Kitchen Tools (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://onlinekitchentools.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.