Everything came perfectly. everything is like in pictures.
1 Nov 2019 12:08
I thought the blade is flat, and it with a groove small as a spoon, but it will suit me and this)
1 Nov 2019 03:06
Good spatula, for scale attached tea and tablespoons. Silicone quality, odorless. Happy with the purchase
30 Oct 2019 21:14
Everything is fine, I ordered such a spoon twice already. Very comfortable)) purple, as in the photo.
29 Oct 2019 09:20
The order came quickly. Done smoothly. All as in the photo, I liked it.
29 Oct 2019 03:37
Good Goods and fast Shipping
28 Oct 2019 09:28
Good silicone spatula. Delivery of the Week 2
22 Oct 2019 14:17
Very good products, I bought several models and the quality is very good. They arrived before the expected time. I probably bought more. Good store
22 Oct 2019 04:03
Everything is fine, thank you
21 Oct 2019 07:11
Sent the wrong option, the money was returned.
18 Oct 2019 22:19
great product and cheaper than many.
18 Oct 2019 11:52
Quality is good. Delivery on time. Packed simply.
17 Oct 2019 11:42
Very good, Very good quality. Thank you very mugh!!!
17 Oct 2019 09:12
12 Oct 2019 00:25
Delivery to khakassia 26 days. Everything is like everyone's super. The store put one color. Well done.
11 Oct 2019 11:43
Excellent spoon, long, came quickly enough, color random (came purple), silicone does not smell, very comfortable
10 Oct 2019 23:51
Quality, comfortable, odorless! Came for a month. I recommend!
10 Oct 2019 13:43
The product fully corresponds to the characteristics and photos of the store. I order a second time. The product is excellent! Shipping 35 days. The track was tracked in the application of the post of russia. I recommend the product and the seller.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Online Kitchen Tools (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://onlinekitchentools.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.