The goods did not receive, it's a pity, so waited for it, but the money was returned, there are no questions
7 Oct 2019 06:18
Very beautiful and wonderful presence thank the store and advise it
16 Sep 2019 14:07
The product looks good lack of testing but it looks very good shipping looks within the indicated date
12 Sep 2019 08:57
Delivery 13 days. Arrived well packaged and in good condition. Air product of good quality. Thanks to the store.
11 Sep 2019 06:24
3 Sep 2019 07:00
Thank you dear store. The manual machine looks great. Hope to make lots of foods with her. Good. And delicious. Happy . Recommend.
3 Sep 2019 06:09
Very good quality I recommend
3 Sep 2019 03:48
Arrived 20 days from order. Great product. Thank you
3 Sep 2019 01:07
After a few applications all OK. After takes little space. Blade sharp.
29 Aug 2019 11:08
Everything came, three weeks before rostov, took it in the post office, was packed in a bag and a duster film, the box was very wrinkled, but the vegetable cutter was intact. The product corresponds to the description, in the case have not yet tried
29 Aug 2019 09:19
Class! Super spiral. Cuts great and beautiful. One minus-i would put a stupor for holding vegetables, so as not to cut plastic teeth
21 Aug 2019 11:23
i really like it . be careful a bit too sharp...pictyres are of potatoes
7 Aug 2019 10:54
as described. arrived quickly
5 Aug 2019 23:28
Delivery is fast. Grater works fine. Everything suits. Thank you.
27 Jul 2019 04:20
Perfect! Fast shipping! All is ok!
23 Jul 2019 05:59
Very good product.
19 Jul 2019 11:09
Hello, everybody. Finished in 23 days. Packed well. Tracked. Bought as a gift so i will not say whether it cuts well. Thank you. Vsem privet. Doshdo za 23 dnya. Upakovano khorosho. Otslezhivalsya. Pokupal v podarok tak chto ne skazhu khorosho li on rezhet
17 Jul 2019 05:29
Everything is fine-and packaging, and shipping. And the product itself. cutting long spiral of different thickness, definitely recommend.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Online Kitchen Tools (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://onlinekitchentools.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.