Very surprised by the quality it is superb nothing to say
5 Oct 2019 02:58
Wonderful set!!!! I'm delighted!
2 Oct 2019 03:10
The product fully corresponds to the description! The quality is super, very comfortable kitchen utensils. It came very quickly, did not even expect. From the moment of order to delivery by courier less than a week. I recommend both the product and the store!
22 Sep 2019 18:00
Excellent quality. Highly recommend. Product exactly as the description.
19 Sep 2019 13:35
Excellent quality, flexible but not too much. Really like I wanted. Thank You
14 Sep 2019 09:09
Very good quality
10 Sep 2019 10:47
With Super recommend according to the description
10 Sep 2019 03:04
Very quickly delivered to mo, courier, took as a gift!
9 Sep 2019 08:56
It came quickly and pleasantly to feel thanks to the store
8 Sep 2019 10:09
Thank you, very fast shipping
6 Sep 2019 12:04
Cool set, the product as in the description, quality silicone devices, the product is satisfied. The order came within a week, i recommend the store)
29 Aug 2019 07:36
Good set. Do not smell, do not bend. Silicone. Very good quality. In the dishwasher can be used. Visually quality at the level of gipfelev and hoffov kitchen accessories. Delivery was a courier, to the door. The courier must have walked. Because on the way the order was exactly 30 days.
29 Aug 2019 07:18
Only ordered, already came. Quickly. The courier delivered to the house, just for the birthday handed. The box is normal, each device in a separate package, the smell did not feel. Thank you very much!
23 Aug 2019 06:23
I received my set after 17 days, Courier, consistent with the description recommend
22 Aug 2019 06:39
Super set i really like. Looks great.
15 Aug 2019 19:47
Great product excellent quality
7 Aug 2019 00:58
Arrived after כשבועיים. Everything is made to description ובתמונה. Very comfortable silicone
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Online Kitchen Tools (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://onlinekitchentools.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.