Shipping 12 days. Unexpected. store Respekt. Thank You
22 Oct 2019 02:38
The photo is so much, because I ordered more, others, in the same store.
21 Oct 2019 23:33
Thanks to the store. The order came quickly, packed well. Nozzles are good, large, the photo corresponds. I will use this store more.
19 Oct 2019 01:37
Nozzles are excellent. Delivery is very fast, came to France in 11 days.
10 Oct 2019 18:21
Excellent product, very good size!
9 Oct 2019 06:43
Excellent nozzles! Seamless, metal durable hands will not burn. Packed tightly, all whole. Delivery fast to novosibirsk 3 weeks. I am very happy with the purchase. Seller recommend. Thank you store! Great tips! Seamless, metal strong hands do not bend. Packed tightly, everything is whole. Delivery fast to novosibirsk 3 weeks. I am very pleased with the purchase. I recommend the store. Thanks to the store!
8 Oct 2019 01:53
Came a little bent, there is a small seam inside
28 Sep 2019 11:23
The Order arrived very quickly. I received the 3 leaf set instead of the 5 leaf set I ordered. when I contacted the store to inform him of the exchange he was very kind in offering to send me the right set. I will definitely buy other materials in this store.
29 Aug 2019 08:56
Very good product. I recommend that. Bravo
29 Aug 2019 02:48
Match the description, beautiful. Advice store
27 Aug 2019 09:28
All according to the description, fast delivery, track tracked, product recommend
21 Aug 2019 08:08
Nozzle good all yak in the photo uncle store!!! We sent 4.08 came 21.08 of the year took the track back to all the kintsya delivery!
19 Aug 2019 22:33
Nozzles are good
18 Aug 2019 02:41
Good quality. Recommend
31 Jul 2019 03:30
Very high quality metal, fully correspond to the description, the product is satisfied. Thank you very much!!!
25 Jul 2019 08:18
Good quality fast delivery
25 Jul 2019 08:07
Order received very fast, 20 days shipping to germany. Nozzles are good, fully correspond to the description. Thank you!
24 Jul 2019 06:42
The product corresponds to the description came exactly in time of the store recommend
21 Jul 2019 03:45
Came in a month. They only cracked on receipt to the post office.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Online Kitchen Tools (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://onlinekitchentools.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.