The order was not received, apparently someone also liked it very much, so that his hands dried up. There's no store's fault. I put him (her) 5 stars, for sociability and honesty. I recommend to shopping. The money was returned within a few hours. Suddenly. Thank you. All health, good, good luck and good mood!!!
2 Nov 2019 06:40
Comfortable thing, very sharp. Thank you!
1 Nov 2019 04:23
The description corresponds. The quality is very good, the metal is strong, heavy. I liked the peeler. On the one hand for cleaning the peel, on the other cutting fine straw. The thing is good and quality. Delivery 2 weeks, took from the post office.
1 Nov 2019 01:20
Excellent, perfect, fast, recommend 5 stars
31 Oct 2019 13:34
Seller recommend. The item is packed very well.
30 Oct 2019 22:17
Delivery 16 days to Voronezh. Cleans well. Working thing.
29 Oct 2019 07:05
Fast delivery, description corresponds.
29 Oct 2019 02:44
28 Oct 2019 07:15
All the rules. In appearance durable
28 Oct 2019 03:22
The goods never came, very sorry, but the money was returned. Thank you
27 Oct 2019 09:21
Sharp, light all as expected
25 Oct 2019 14:49
This is my fourth purchase it is great I recommend the store and thank you
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Online Kitchen Tools (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://onlinekitchentools.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.